Support

Stuck on something?

The questions we get most, and where to write if yours isn’t here.

How do I turn on the keyboard?

Open Settings → General → Keyboard → Keyboards → Add New Keyboard, and pick Txtor Ai. Then tap it again and switch on Allow Full Access. Full Access is what lets the keyboard reach the internet to generate a reply — it does not log what you type, and nothing is sent unless you tap Generate.

Do I need an account?

No. There is no sign-up, no email, and no password. Download it and start.

How does the free trial work?

Every plan starts with a 3-day free trial. Apple grants it once per Apple Account, so it covers all three plans rather than one each. If you cancel at least 24 hours before it ends you are not charged; otherwise it becomes a paid subscription at the price you picked.

What is the Txtor Ai suggestion?

A fourth reply where Txtor picks the tone itself instead of using the one you chose — useful when no tone on the list quite fits the moment. It is included with every plan, and you can move it above the other three in Settings.

What is the difference between the plans?

Nothing, in terms of what you get — weekly, monthly and yearly all unlock unlimited replies, all 15 tones, your own custom tones and the keyboard. They differ only in how often you are billed. Yearly works out cheapest per month, weekly asks for the least commitment.

Can I write my own tone?

Yes, with any plan. Add up to five in the Tones tab — “dry and sarcastic”, “soft and shy”, whatever you sound like — and they appear everywhere you pick a tone, including the keyboard. If your subscription ends they stay saved and visible; you just need an active plan to generate with them again.

How do I cancel?

In iOS Settings, tap your name → Subscriptions → Txtor Ai → Cancel Subscription. It stays active until the end of the period you have already paid for.

Why didn’t my screenshot get read?

Very small text, heavy blur, or a bubble that is cut off at the edge can defeat the reader. Retake the screenshot at full size, or paste the conversation as text instead.

Which languages does it speak?

English, Español (México) and Português (Brasil). It also follows the language of the conversation you give it — including mixed, romanised chat — rather than answering in a different one.

Can it send messages for me?

Never. It writes options; you pick one, edit it if you want, and press send yourself. Nothing leaves the app on its own.

Is my conversation stored anywhere?

No. Your conversation is sent for a suggestion only at the moment you tap Generate, and it is not kept on our server afterwards. There are no ads and no trackers, and Settings has a button that deletes everything the app holds on your device.

I lost my purchase after reinstalling

Open Profile in the app and tap Restore Purchases, signed in with the same Apple ID you bought with.

Which iPhones does it work on?

Any iPhone running iOS 18 or later. It is iPhone-only for now — there is no iPad or Android version yet.

Still stuck?

Write to us and we’ll usually answer within a day.

[email protected]